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RETURN POLICY

100% No-Risk Promise. Order right now with confidence. Try out your Trust Organix ‘Product’ for 60 days and if it doesn’t work for you, you’ll get your money back! There is absolutely no-risk in giving it a try. Even if you just don’t like the flavor, you can get your money back! Trust Organix strives to keep you totally fulfilled and gratified, which is why we offer a 60-day, money back guarantee. If at any point you decide it’s not the most nutritious, delicious superfood mix on the planet, remember your Trust Organix ‘Product’ is protected by the highest standard 100% money-back guarantee. Just send us the empty bottle and we’ll refund you to the last penny (less return shipping), no questions asked. 


Within 60 days from purchase, if you are unhappy and would like a refund for your Trust Organix ‘Product’, here’s exactly what to do: Contact the Trust Organix team by calling (800) 264-5737 Monday through Friday between the hours of 8:00am and 6:00pm Eastern Standard Time. We will gladly provide you with our return address, so as not to waste any materials. This is an easy and effortless process. Return the empty canister, the Trust Organix invoice that you received, and the confirmation number you have been assigned. It is your obligation to pay the return postage, and we do recommend you opt for tracking and confirmation numbers for verification and efficiency purposes. Note: We must receive the canister within 60 days from the date of original purchase for the refund to be valid. 


More information on how to return an order can be found here. 


We will refund your entire order, excluding return shipping costs, as long as all bottles purchased are returned. These guidelines were created to keep you satisfied, while at the same time ensuring we can continue to provide a quality product to other happy customers for years to come. After complying with the steps above, please allow adequate time for shipping, quality control, and communication with credit card companies and banks as you patiently await your refund. 


All matters regarding returns of Trust Organix Products must be conducted with the place of purchase (trustorganix.com). Returning a Trust Organix ‘Product’ without complying with our policy, or returning a Product absent the protections afforded by Trust Organix as the retailer, or the protections conferred contractually to participants in the Trust Organix Authorized Reseller program will unfortunately deem your transaction non-refundable. Trust Organix defines ‘Product’ for the purpose of this policy as the sum of the following parts: 

  1. Trust Organix physical products (sealed bottles/containers containing unaltered Trust Organix product)
  2. Trust Organix digital or marketing materials prescribed for distribution with the physical Trust Organix products, and 
  3. Warranty protections held by Trust Organix as the retailer or conferred by Trust Organix in contractual agreement to authorized resellers.

Products not containing the sum of its parts (products purchased from unauthorized resellers, who by definition, operate with no warranty protections that Trust Organix is contractually bound to honor for example) are defined by Trust Organix policy as ‘materially different’ from Trust Organix products sold to end users (customers) by Trust Organix or participants in Trust Organix's authorized reseller program, and thus are not authorized for resell. Products resold by persons, parties or entities, not granted warranty protections in a mutual agreement with Trust Organix under Trust Organix's Authorized Reseller Program are not authorized for reimbursement in the event of return under this policy. Warranty protections as granted by Trust Organix to authorized resellers cannot be purchased or transferred, and are held exclusively by Trust Organix, except as conferred through mutual agreement between Trust Organix and participants in Trust Organix’s Authorized Reseller Program.